As you may know, state and local government took unprecedented action, to help contain the spread of the COVID-19 virus. Following their lead, we are aligning ourselves, at The Luxe, Apartments at Ridgedale, with their recommendations. We are doing everything possible to minimize transmission and follow the best practices, until the COVID-19 virus passes, and normalcy is returned.

Going forward, additional procedures will be put in place for our staff. All staff have been advised that they should not enter the apartments of residents, or enter the six-foot personal space of residents, unless a situation is warranted (i.e. required maintenance or a safety issue in an apartment).

To balance safety and privacy concerns, if there is a legitimate reason for a staff member to enter an apartment, as noted above, or provide very close assistance to a resident, resident’s will be asked the following questions:


  • Do you have any symptoms such as a fever, cough and/or shortness of breath?
  • Have you travelled outside of Minnesota in the last 14 days?
  • Have you had contact with a person who is has been exposed to or diagnosed with the COVID-19 virus?


If the answer is “yes” to any of these questions, and there is not a health or safety issue requiring immediate staff assistance, a staff member will not enter the apartment and may not be able to provide the usual level of personal assistance that is normally offered.

The safety of our residents and staff is of the utmost importance. That said, we are obligated to espect the privacy of our residents, as well as the privacy of our staff members. Accordingly, to comply with federal, state and local privacy laws, we cannot disclose any specific resident’s medical condition, nor can we disclose an employee’s medical condition or disclose any other information allowing anyone to identify any individual who has been diagnosed with the COVID- 19 virus, or who may have been exposed to the COVID-19 virus.

We must all take care of each other and be vigilant good neighbors. We will continue to do our part to safeguard the health and well being of our residents by continuing to deep clean the common areas of the building. We ask that you to do your part in safeguarding the health and well being of our community by following the protocols recommended by the CDC and by being understanding, kind and considerate in this stressful time for our city and our country.

Together we must do our part to limit the spread of the COVID-19 virus, especially to those who are more vulnerable due to age, compromised immunity or with pre-existing conditions.

Things we can all do:

  • Wash your hands vigorously and frequently
  • Use a hand sanitizer that is at least 70% alcohol
  • Keep at least 6 feet apart from other people by social distancing
  • Avoid touching your face
  • Avoid contact with people who are sick
  • Use masks in all common areas of the building